Our Story
GOTTA GO
At HK Express, in line with our “Gotta Go” spirit, our mission is to enhance travel accessibility across Asia and allow customers to discover limitless experiences through convenient and affordable flight options.
As a member of the Cathay Group, HK Express has enabled tens of millions of passengers to travel on their own terms since transforming into a low-cost carrier. Whether travelling for leisure or business, visiting loved ones, or chasing new adventures, we aim to empower travellers to freely explore diverse cultures through our extensive flight network.
7-STAR SAFETY RATING
Safety is paramount to HK Express, ensuring the safety of our customers and crew is a 24/7 job where no expense is spared. We have been awarded the 7-star safety rating, the highest ranking an airline can get from Airlineratings.com.
Accredited by the IATA Operational Safety Audit (IOSA), HK Express is committed to delivering operational safety to our customers and crew. The IATA Operational Safety Audit (IOSA) programme is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.
HK Express is also a member of the Flight Safety Foundation. It is an international non-profit organisation whose sole purpose is to provide impartial, independent, expert safety guidance and resources for the aviation and aerospace industry.
ON-TIME ARRIVAL PERFORMANCE
HK Express Airways (HK Express) has been ranked third globally and first in Asia for on-time performance among low-cost carriers in the recently released "2023 On-time Performance Review Report" by leading aviation data analytics firm Cirium. This recognition is a testament to our team's efforts and determination in ensuring our customers' safety and timely arrival at their destinations.
OUR AWARDS
| Event / Organisation | Awards & Honors |
|---|---|
| The Hong Kong Institute of Human Resource Management | The Grand Award of Employee Experience |
| The Hong Kong Institute of Human Resource Management | The Excellent Award in Employer Branding |
| The Hong Kong Institute of Human Resource Management | The Excellence Award in Gen Z Attraction |
| The Hong Kong Institute of Human Resource Management | The Elite Award in Employee Happiness |
| Marketing Interactive | Loyalty and Engagement Awards 2024 - Bronze in the Best Use of Customer Data Analytics |
| Employee Experience Award 2024 | Best Employee Engagement Communication Strategy Gold Award |
| Employee Experience Award 2024 | Best Employer Branding Bronze Award |
| Employee Experience Award 2024 | Best Recruitment Innovation Bronze Award |
| The Caring Company Scheme 2023/24 | 5 Years Plus Caring Company Logo |
| LinkedIn Annual Flagship Future Ready Event | Best Employer Brand Silver Award |
| LinkedIn Annual Flagship Future Ready Event | Learning Rising Star Award |
| Event / Organisation | Awards & Honors |
|---|---|
| Transform Awards Asia 2023 | Best visual identity from the travel and tourism sector - Gold |
| Transform Awards Asia 2023 | Best brand evolution (business) - Sliver |
| HR Distinction Awards 2023 | Excellence in Employee Engagement - Gold |
| HR Distinction Awards 2023 | Excellence in Employer Branding Award - Gold |
| HR Distinction Awards 2023 | Excellence in Employee Care & Wellbeing - Sliver |
| HR Distinction Awards 2023 | Excellence in Workplace Culture Award - Sliver |
| 2023 CIO100 ASEAN Awards | 2023 CIO100 ASEAN Awards - Team of the Year - Customer Value Award |
| Jockey Club Collaborative Project for Inclusive Employment | Inclusive Education & Employment - Business and School Partnership Scheme Award |
| 2023 On-time Performance Review Report | Ranked #3 Globally and #1 in Asia for On-Time Arrival Performance |
| Event / Organisation | Awards & Honors |
|---|---|
| CTgoodjobs Best HR Awards 2022 | Best Gen Z Attraction Award |
| The Caring Company Scheme 2021/22 | 5 Years Plus Caring Company Logo |
| Event / Organisation | Awards & Honors |
|---|---|
| The Caring Company Scheme 2020/21 | 5 Years Plus Caring Company Logo |
| Event / Organisation | Awards & Honors |
|---|---|
| AirlineRatings.com | Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating |
| Airport Safety Recognition Scheme 2019/2020 | ‘Good Safety Suggestion’ Award |
| Airport Safety Recognition Scheme 2019/2020 | HKIA Safety Excellence Award – Merit |
| Airport Safety Recognition Scheme 2019/2020 | ‘Role Model Safety Behaviour’ Award |
| CTgoodjobs Best HR Awards 2020 | Best Family-friendly Employment Policy Award – Platinum |
| Marketing Magazine DigiZ Awards 2020 | Best Data Activation Award – Gold |
| The HKIHRM HR Excellence Awards 2019/2020 | Excellent Change Management Award |
| Event / Organisation | Awards & Honors |
|---|---|
| AirlineRatings.com | Top 10 Safest Low-Cost Airlines for 2019 Perfect 7-Star Safety Rating |
| Asia eCommerce Awards | Gold Award in e-Commerce Business of the Year |
| CTgoodjobs Best HR Awards 2019 | Gold Award in Best Employer Branding Award |
| HR Asia | HR Asia Best Companies to Work For 2019 |
| Event / Organisation | Awards & Honors |
|---|---|
| AirlineRatings.com | Top 10 Safest Low-Cost Airlines for 2018 Perfect 7-Star Safety Rating |
| Asia Recruitment Awards 2018 | Gold Award in Best Global Recruitment Strategy |
| HR Distinction Awards 2018 | Gold Award in Employer of the Year |
| HR Distinction Awards 2018 | Bronze Award in Excellence in Compensation and Benefits |
| HR Distinction Awards 2018 | Bronze Award in Excellence in HR Team of the Year |
| Event / Organisation | Awards & Honors |
|---|---|
| AirlineRatings.com | Top 10 Safest Low-Cost Airlines for 2017 Perfect 7-Star Safety Rating |
| Star of Sina Weibo | Tourism Marketing Award |
| Event / Organisation | Awards & Honors |
|---|---|
| AirlineRatings.com | Top 10 Safest Low-Cost Airlines for 2016 Perfect 7-Star Safety Rating |
| Business Traveller Asia-Pacific Awards | Top 3 Best Low-Cost Airlines |