Date/Time Change Fee

You can change the time and/or date of your flight by paying the Date/Time Change Fee listed below. In case of fare differences, any additional amount must be paid. If you confirm the change to your booking, it will be subject to the price at that time. If the fare is lower at the time of the change, the fare difference already paid will not be refunded.

Charging Basis	HKD	JPY	TWD	CNY	THB	MYR	KRW	PHP	USD
Per customer per segment	580	11,200	2,600	560	3,000	390	103,000	4,600	74

For bookings originating from Korea (One-way/Round-trip/Open-jaw):

Charging Basis	48 hours before the scheduled departure time	Within 48 hours of the scheduled departure time
Per customer per segment	KRW 30,000	KRW 60,000

E-Payment Fee (i.e. Convenience Fee)

The fee is charged to each passenger when booking flights departing from the following departure regions. This fee applies to any flight booking with flights originating from the respective Point of Origin (including any subsequent date/time changes). Visit here to learn more about our payment options.

Charging Basis
Departure Region (Point of Origin)	Japan	Taiwan, China	The Chinese Mainland	Thailand	South Korea	The Philippines	Vietnam
Per customer per segment	JPY 810	TWD 220	CNY 43	THB 230	KRW 7,700	PHP 350	USD 7

E-payment fee will be applied to bookings not originating from Hong Kong and Malaysia.

Name Correction Fee

The fee is required for each minor correction of each passenger's name (calculated per order), with a maximum of three letters allowed for spelling corrections.

Charging Basis	HKD	JPY	TWD	CNY	THB	MYR	KRW	PHP	USD
Per customer per booking	350	6,700	1,600	330	1,800	240	66,000	2,800	45

Infant Fee

Applicable to infants less than 2 years old and not occupying any seats (i.e., being held in an adult’s lap) only.

Charging Basis	HKD	JPY	TWD	CNY	THB	MYR	KRW	PHP	USD
Per customer per segment	280	5,400	1,300	270	1,500	190	53,000	2,300	36

For infants occupying a seat or children aged between 2 and 11 (inclusive), child fare shall be charged. Please contact our Customer Connect (https://www.hkexpress.com/en-hk/need-help/customer-care/) to book a dedicated seat for your infant and/or child.

Service Channel Fee via Customer Connect

Applicable to any initial bookings or date/time changes for your flights through Customer Connect. The Service Channel Fee is charged per customer per segment.

Charging Basis	HKD	JPY	TWD	CNY	THB	MYR	KRW	PHP	USD
Per customer per segment	N/A	1,480	450	95	470	55	15,400	660	14