Airport Check-in

To ensure there is sufficient time to check in, we recommend you arrive at the airport check-in counters at least 2 hours before the scheduled time of departure. Please note check-in counters of HK Express in Hong Kong International Airport (HKIA) are located at Row H of Terminal 1, which open 3 hours prior to and close 1 hour before scheduled time of departure, and boarding gates will close 30 mins before scheduled time of departure. For check-in counter opening times at other airports, please refer to the table below:

Kindly note that certain flights departing from Japan airports before 0900 may be subject to shorter counter operating hours.

Originating DestinationsCheck-in Counter Opening Time (prior to the scheduled time of departure)Check-in Counter Closing Time (prior to the scheduled time of departure)
Hong Kong180 minutes60 minutes
Beijing180 minutes60 minutes
Ningbo120 minutes40 minutes
Sanya120 minutes40 minutes
Fukuoka150 minutes60 minutes
Kagoshima150 minutes60 minutes
Nagoya180 minutes60 minutes
Okinawa150 minutes60 minutes
Osaka (Kansai)180 minutes60 minutes
Takamatsu180 minutes60 minutes
Hiroshima150 minutes60 minutes
Tokyo (Haneda)180 minutes60 minutes
Tokyo (Narita)180 minutes60 minutes
Sendai180 minutes60 minutes
Busan180 minutes60 minutes
Jeju180 minutes60 minutes
Seoul (Incheon)180 minutes60 minutes
Clark180 minutes60 minutes
Manila180 minutes60 minutes
Kaohsiung180 minutes60 minutes
Taichung180 minutes60 minutes
Taipei180 minutes60 minutes
Bangkok (Don Mueang)180 minutes60 minutes
Bangkok (Suvarnabhumi)180 minutes60 minutes
Chiang Mai180 minutes60 minutes
Phuket180 minutes60 minutes
Da Nang180 minutes60 minutes
Hanoi180 minutes60 minutes
Phu Quoc180 minutes60 minutes
Penang180 minutes60 minutes