Airport Express Ticket (One-Way) - Hong Kong Express
- This Ticket QR code entitles you to one journey on the Airport Express to or from Airport and the designated station.
- Must be used within 92 days from the date of purchase.
- Ticket cannot be cancelled, refunded, exchanged for other tickets or redeemed for cash once the purchase order is confirmed.
- Child Ticket(s) are only applicable to children aged 3 to 11 and you may be asked to present a valid passport or similar proof by MTR staff.
- Passengers should not share the QR Code with others to protect the QR Code against unauthorised use.
- For passengers using the Free In-town Check-in service, they should use the same QR Code when entering the gate at the In-town Check-in concourse.
- QR Code cannot be returned, refunded or exchanged for other tickets once it is used.
- For enquiries, please reach out to our Customer Care team.
- The Contracts (Rights of Third Parties) Ordinance shall not apply to the terms and conditions herein.
- Hong Kong Express Airways Limited reserves the right to make the final decision in the event of any dispute.
- There may be data charges by your network operator when your smartphone or tablet is connected to the Internet for purchasing and/or downloading the Ticket QR Code.
- Hong Kong Express Airways Limited will not be liable for any loss or damage arising from or in connection with any damage to your mobile device arising out of your use of the QR Code, any error(s) or omission(s) caused by the network system(s) of the service provider(s), telecommunications operator(s) or any other partners, which leads to any service delays, temporary interruption, or incorrect data transmission or retrieval of the QR Code.
Airport Express Ticket (Round Trip) - Hong Kong Express
- This Ticket QR code entitles you to a return trip on the Airport Express between Airport and the designated station.
- The first journey must be completed within 92 days from the date of purchase; the second journey must be completed within 30 days from the date of the first journey.
- Ticket cannot be cancelled, refunded, exchanged for other tickets or redeemed for cash once the purchase order is confirmed.
- Child Ticket(s) are only applicable to children aged 3 to 11 and you may be asked to present a valid passport or similar proof by MTR staff.
- Passengers should not share the QR Code with others to protect the QR Code against unauthorised use.
- For passengers using the Free In-town Check-in service, they should use the same QR Code when entering the gate at the In-town Check-in concourse.
- QR Code cannot be returned, refunded or exchanged for other tickets once it is used.
- For enquiries, please reach out to our Customer Care team.
- The Contracts (Rights of Third Parties) Ordinance shall not apply to the terms and conditions herein.
- Hong Kong Express Airways Limited reserves the right to make the final decision in the event of any dispute.
- There may be data charges by your network operator when your smartphone or tablet is connected to the Internet for purchasing and/or downloading the Ticket QR Code.
- Hong Kong Express Airways Limited will not be liable for any loss or damage arising from or in connection with any damage to your mobile device arising out of your use of the QR Code, any error(s) or omission(s) caused by the network system(s) of the service provider(s), telecommunications operator(s) or any other partners, which leads to any service delays, temporary interruption, or incorrect data transmission or retrieval of the QR Code.