You can change the time and/or date of your flight by paying the Date/Time Change Fee listed below. In case of fare differences, any additional amount must be paid. If you confirm the change to your booking, it will be subject to the price at that time. If the fare is lower at the time of the change, the fare difference already paid will not be refunded.
Charging Basis | HKD | JPY | TWD | CNY | THB | MYR | KRW | PHP | USD |
---|---|---|---|---|---|---|---|---|---|
Per customer per segment | 580 | 11,200 | 2,600 | 560 | 3,000 | 390 | 103,000 | 4,600 | 74 |
For bookings originating from Korea (One-way/Round-trip/Open-jaw):
Charging Basis | 48 hours before the scheduled departure time | Within 48 hours of the scheduled departure time |
---|---|---|
Per customer per segment | KRW 30,000 | KRW 60,000 |
The fee is charged to each passenger when booking flights departing from the following departure regions. This fee applies to any flight booking with flights originating from the respective Point of Origin (including any subsequent date/time changes). Visit here to learn more about our payment options.
Charging Basis | |||||||
---|---|---|---|---|---|---|---|
Departure Region (Point of Origin) | Japan | Taiwan, China | The Chinese Mainland | Thailand | South Korea | The Philippines | Vietnam |
Per customer per segment | JPY 810 | TWD 220 | CNY 43 | THB 230 | KRW 7,700 | PHP 350 | USD 7 |
E-payment fee will be applied to bookings not originating from Hong Kong and Malaysia.
The fee is required for each minor correction of each passenger's name (calculated per order), with a maximum of three letters allowed for spelling corrections.
Charging Basis | HKD | JPY | TWD | CNY | THB | MYR | KRW | PHP | USD |
---|---|---|---|---|---|---|---|---|---|
Per customer per booking | 350 | 6,700 | 1,600 | 330 | 1,800 | 240 | 66,000 | 2,800 | 45 |
Applicable to infants less than 2 years old and not occupying any seats (i.e., being held in an adult’s lap) only.
Charging Basis | HKD | JPY | TWD | CNY | THB | MYR | KRW | PHP | USD |
---|---|---|---|---|---|---|---|---|---|
Per customer per segment | 280 | 5,400 | 1,300 | 270 | 1,500 | 190 | 53,000 | 2,300 | 36 |
For infants occupying a seat or children aged between 2 and 11 (inclusive), child fare shall be charged. Please contact our Customer Connect (https://www.hkexpress.com/en-hk/need-help/customer-care/) to book a dedicated seat for your infant and/or child.
Applicable to any initial bookings or date/time changes for your flights through Customer Connect. The Service Channel Fee is charged per customer per segment.
Charging Basis | HKD | JPY | TWD | CNY | THB | MYR | KRW | PHP | USD |
---|---|---|---|---|---|---|---|---|---|
Per customer per segment | N/A | 1,480 | 450 | 95 | 470 | 55 | 15,400 | 660 | 14 |