HK Express Hong Kong-Osaka Flight Resumption Update

Hong Kong, 15 Thg9, 2018

Guest experience is always of great importance to HK Express. After the temporary closure of Kansai International Airport caused by the recent widespread flooding, we have been monitoring the situation and communicating with the authorities in Japan closely to resume full operations.

With the announcement of terminal operation resumption made by the airport, HK Express confirms that all flights travelling between Hong Kong and Osaka-Kansai will return to normal with effective from 21 September 2018 onwards.

Since the recovery of local transportation in Osaka to Kansai International Airport is still undergoing repair, longer transportation lead time may be required. Guests are recommended to check transport status in advance before heading to the airport

Previously, HK Express has announced the resumption of 11 flights to Osaka between 14 and 20 September as approved by the authorities.

To re-book tickets, guests can reach us via live chat on our ‘Contact Us’ page, or contact our Call Centre at (852) 3902 0288 or via email guest.relations@hkexpress.com. Guests can also visit HK Express’ official website www.hkexpress.com for updated flight status.

HK Express is an IATA Operational Safety Audit (IOSA) registered airline and therefore in compliance with IOSA standards. HK Express is committed to delivering operational safety to its Guests and crews.

For reservations or information, please visit www.hkexpress.com, follow us on Facebook fan page: www.facebook.com/HKExpress, SinaWeibo: www.weibo.com/hkexpress; WeChat: HK Express; Twitter: HKExpress.jp or refer to our Instagram: @HK_Express.

About HK Express

Hong Kong’s low-cost carrier HK Express has become a leader in the Hong Kong aviation industry by concentrating on best-in-class on-time performance and safety while revolutionizing air travel throughout the Asia market. The airline also received a “7-star safety rating” – the highest ranking possible, as well as recognition from airlineratings.com, an independent, industry-respected research group, for being one of the world’s 10 safest low cost carriers. HK Express flies to 26 of the most popular destinations in Asia and has flown over 9 million guests since converting to an LCC – a major achievement that attests to the popularity of the airline. HK Express is also one of the founder airlines of the world’s first LCC alliance, U-FLY Alliance (www.uflyalliance.com), and is a partner member of reward-U (www.reward-u.com) as well as U-FLY Holidays (www.uflyholidays.com).

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