HK Express Flights Travelling Between Hong Kong and Saipan Super Typhoon Yutu Advisory
Hong Kong, 26 Thg10, 2018
As Super Typhoon Yutu passed over Saipan, it brought along catastrophic damages to the island, resulting in temporary closure of Saipan International Airport. HK Express announced that flights between Hong Kong and Saipan on 27 and 28 October 2018 have been cancelled.
Flights Cancelled:
| Flight No. | Origin | Destination | Original Departure Date & Time |
|---|---|---|---|
| UO42 | Hong Kong | Saipan | 27 October 2018 21:25 |
| UO42 | Hong Kong | Saipan | 28 October 2018 18:50 |
An immediate notification about the flight status is being made via email and SMS with the below options to the affected guests for their consideration:
- Option 1: Change the travel schedule to the same destination, departing within 7 days of original departure date
- No change fee applies
- Fare difference will be waived
- Option 2: Change to a new destination of HK Express network, departing within 7 days of original departure date
- No change fee applies
- Fare difference applies
- Option 3: Full refund on either the affected flight sector of the whole booking
- To submit a refund request, please go to https://securesettlement.net/hkexpress/e-refund/en
One-time change without change fee is applicable to option 1 and 2. The above change is subject to seats availability. For the change arrangement or any enquiry, guests are advised to reach us via live chat on our ‘Contact Us’ page, or contact our Call Centre at (852) 3902 0288 or via email guest.relations@hkexpress.com.
Due to adverse weather conditions, further changes are also expected for flights between Hong Kong and Saipan. Guests are advised to check the latest flight status on Hong Kong International Airport’s website www.hongkongairport.com or the HK Express’ official website www.hkexpress.com for more updates.