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HK Express Media Statement

Hong Kong, 08 Oct, 2022

HK Express is currently reviewing its 2023 flight schedule in order to provide customers with a more transparent outlook of its flight arrangement next year. As a result, some HK Express flights from 15 January 2023 onwards will be rescheduled or cancelled.

We are notifying affected customers via SMS and/or email to offer them with alternative options, including alternative flights at no extra cost. Affected customers will also be given the option for full refunds.

HK Express sincerely apologises for the disruption this has caused to customers who have been affected.

HK Express is an IATA Operational Safety Audit (IOSA) registered airline and has successfully renewed the biennial IOSA certificate since 2014. HK Express is committed to delivering operational safety to its Guests and crews.

For reservations, please visit www.hkexpress.com. Follow us on the official Facebook page www.facebook.com/HKExpress and Instagram account @HK_Express for more information.

About HK Express

Hong Kong’s low-cost carrier HK Express has become a leader in the Hong Kong aviation industry by concentrating on best-in-class on-time performance and safety while revolutionising air travel throughout the Asia market. The airline has a “7-star safety rating” – the highest ranking possible, as well as recognition from airlineratings.com, an independent, industry-respected research group, for being one of the world’s 10 safest low-cost carriers. It has also been awarded the “Caring Company Logo” by The Hong Kong Council of Social Services. A member of the Cathay Pacific Group, HK Express has flown over 19 million customers since converting to an LCC – a major achievement that attests to the popularity of the airline.

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